What is SaaS?
What are the business applications available in SaaS?
SaaS is giving a tough competition to the enterprise softwares. Top global SaaS providers' market share for CRM applications:
SaaS enables a business to 'automate the human efforts in business process management' and is expected to reduce the costs of doing business by 20%-50%.
New kinds of jobs are being created in bulk by the SaaS players due to their extremely fast paced global expansion, that include:
- SaaS or Software as a Service is a licensing and delivery model
- SaaS is also referred to as "on demand software" that is centrally hosted
- SaaS is typically: browser based, easy to use, less expensive as compared to traditional enterprise softwares (small first month payment and monthly/annual charges to follow)
What are the business applications available in SaaS?
- CRM (Customer Relationship Management)
- ERP (Enterprise Resource Planning)
- Web Conferencing, Learning Platforms, Social Software Suites
- Project and Portfolio Management
- Supply Chain Management
- Content Management
- Business Intelligence
SaaS is giving a tough competition to the enterprise softwares. Top global SaaS providers' market share for CRM applications:
- Salesforce: 18.4%
- SAP: 12.1%
- Oracle: 9.1%
- Microsoft: 6.2%
- IBM: 3.8%
- Others: 50.4%
SaaS enables a business to 'automate the human efforts in business process management' and is expected to reduce the costs of doing business by 20%-50%.
New kinds of jobs are being created in bulk by the SaaS players due to their extremely fast paced global expansion, that include:
- SaaS sales
- SaaS training
- SaaS user in a business, having domain knowledge and technical know-how
- Data Analytics on SaaS data
- Customer Support for SaaS users (BPO environment)
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